Thanks for visiting! Please take our two minute survey to help us improve our website for you!

Recognizing and Responding to Suspicions of Child Maltreatment Course

Please read all of the information on this page before starting the course.


Prevent Child Abuse North Carolina provides this, and other courses, to North Carolina citizens free of charge through support from the North Carolina Division of Social Services and the generosity of our supporters. We welcome contributions to help us continue to provide these services for professionals and concerned citizens interested in promoting the well-being of families across North Carolina. Use the orange button at the top right of the screen to make a donation.

NOTE: The Spanish version of this course is currently unavailable. We hope to be able to offer this valuable resource in the near future.


Learning Objectives

  • At the end of this course you will understand:
  • The signs and symptoms of child maltreatment
  • North Carolina mandatory reporting laws
  • The legal definitions of abuse and neglect
  • How and where to make a referral of suspected child maltreatment
  • Barriers to reporting and some strategies for overcoming them
  • Where to find additional resources


NEW! PCANC Self-Guided Online Course Format*

We are pleased to offer this course on our new E-learning platform. In the past year, we’ve worked hard to implement several features to improve your learning experience—all the same content but in an easier-to-use format.

REPLACEMENT CERTIFICATES – If you completed this course from April - October 2018, and you need a replacement certificate, you can request it by emailing your NAME, EMAIL (at the time of completion), and APPROXIMATE DATE COMPLETED to This email address is being protected from spambots. You need JavaScript enabled to view it..

If you completed it before that time period, you will need to show evidence (saved or printed) of your result from that time. If you don't have that, you will need to retake the course with the button below.



  • You will be asked to Register with a login and password. Because this is a self-guided course, you may pause to read at your own pace or log in or out at any time.
  • Text may be small and difficult to view on a mobile device, but the course should operate normally. If it doesn’t, please This email address is being protected from spambots. You need JavaScript enabled to view it..
  • For best results, use earbuds or headphones.
  • The average time spent completing the material is around 2 hours.
  • The Resources menu contains a PDF of the full course available for viewing or printing at any time.
  • After completing this course with a score of at least 80%, you may save or print your Certificate of Completion.
  • If you don’t have a printer, check your inbox. You will automatically receive an email* with a PDF of your Certificate after passing the Quiz.

*We recommend that you retain the email copy for your own records. Employers and schools do not routinely keep these beyond your employment, so you’ll want to have your own copy.


At the end of this course, you will be guided through several survey questions. Your feedback is important and will help us improve and develop future versions of this course. Thank you for your participation.

Need Help?

If you experience problems or need assistance at any time during the course, check the Resources menu. If you don’t find the answer you need there, or the problem persists, please send an email to Theresa Ryan at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 919-256-6613.*

*We do not have a 24-hour Help Desk. Calls and emails will be addressed as soon as possible during normal business hours.

If you have any problem with the course, please don't wait to This email address is being protected from spambots. You need JavaScript enabled to view it.. Let us know as soon as possible so we can be of assistance! 

We are NOT AFFILIATED with Prosolutions. You must Register an account with us after clicking START to access the course.


Spread the Word

Help us spread the word on social media about Recognizing & Responding to Suspicions of Child Maltreatment. Use our Social Media Toolkit with share images and pre-written social media posts to spread the word and challenge others to take the course!



Prevent Child Abuse North Carolina

A chapter of Prevent Child Abuse America

Photo Gallery