Recognizing and Responding to Suspicions of Child Maltreatment Course

The Recognizing and Responding to Suspicions of Child Maltreatment Training is designed for professionals and volunteers working with children and families and any NC citizen concerned with child well-being. The course is currently only available in English*.

*The Spanish version of this course is currently unavailable. We hope to secure funding in the near future to enable us to update the course to include new legislation affecting how child maltreatment is reported.

Course Fee

Prevent Child Abuse North Carolina provides this and other courses, to North Carolina citizens at no charge through support from the North Carolina Division of Social Services and the generosity of our supporters. We welcome contributions to help us continue to provide these services for professionals and concerned citizens interested in promoting the well-being of families across North Carolina. Use the orange button at the top right of the screen to make a donation.

Learning Objectives

 At the end of this course you will understand:

  • The signs and symptoms of child maltreatment
  • North Carolina mandatory reporting laws
  • The legal definitions of abuse and neglect
  • How and where to make a referral of suspected child maltreatment
  • Barriers to reporting and some strategies for overcoming them
  • Where to find additional resources


Supplemental course materials, including a PDF of the course and FAQ, are available by clicking on the Printable Resources tab located at the top right corner of the course window.

General Course Information

  • This course is not fully supported on tablets or phones. Please see Browser Requirements below.
  • Read the Frequently Asked Questions document for assistance before or during the course.
  • Your progress is saved only on your current device. We strongly recommend that you complete the course in one sitting so that you can print your results immediately. If you’re sharing a computer and need to stop for any reason, the next user of the course may overwrite your progress.
  • Clear your browser’s cache to completely remove any previous progress.
  • Please print or save your Certificate immediately upon completing the course.
  • Your Certificate is created as a PDF file. You should have a printer connected in order to print your Certificate. If you do not have a printer, you are responsible for saving the PDF file to your local drive to print later.

Browser Requirements

Published in both Adobe Flash Player and HTML5 formats, our course may behave differently depending on your individual platform. In order to view the course, please use these recommended browsers:

WINDOWS: Latest versions of Google Chrome or Firefox
MAC: Safari 7 and later, Google Chrome (latest version)

Feedback and Course Survey

At the conclusion of this course you will be guided through several survey questions. Your feedback is important and will help us improve and develop future versions of this course. Thank you for your participation.

Proof of Completion

After completing this course with a score of at least 80%, you may print your Certificate. A PDF file will be created to either print or save. If you need to save it, please make a note of where it's saved, so you can retrieve it later.


Need Help?

If you need assistance at any time during the course, please see our Frequently Asked Questions. If you don’t find the answer you need or the problem persists, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or call 919-256-6613.*

*We do not have a 24-hour Help Desk. Calls and emails will be addressed as soon as possible during normal business hours.


  • Shared Computers - If you are sharing a computer with other users taking this course, please clear your browser cache (Ctrl+Shift+Del for Firefox and Chrome; other browsers see here) before clicking the button below. This will remove any previous attempts.
  • Certificate Printing/Saving - The certificate at the end of the course is provided in PDF format so that you can either PRINT OR SAVE on completion. PCANC does not provide paper copies of the certificate. You are responsible to SAVE the certificate if you cannot print it.
  • Browsers - We HIGHLY RECOMMEND that you complete the course using Google ChromeFirefox, or Safari.

DO NOT attempt this course in either Edge or Internet Explorer. They are not fully supported by the software.

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Prevent Child Abuse North Carolina

A chapter of Prevent Child Abuse America

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